FAQ



ALREADY HAVE YOUR LICENSE?  TriStar makes renewing it simple

As a renewal dealer you must, take a continuing education course once every TWO years. To receive your certificate taking our online course or our home study course, you must review the California DMV approved dealer education curriculum and pass the Quiz.

Upon completion of your continuing education class online we will need a FAX or SCAN of your dealer license & a photo ID. You may SCAN these docs and send them to: admin@gotplates.com

Managers must include a copy of their current salesperson license. Failure to FAX or SCAN these required documents WILL delay the issuance of your continuing education certificates.

You will receive your dmv continuing education certificates of completion via usps priority mail unless you have paid the $40.00 upgrade to express mail.

Our toll free office number is 800-901-5950.
Our toll free FAX is 888-948-1795.

Remember for those car dealers offering credit, Red Flags Rule goes live on 12-31-2010. Our red flags rule compliance package is $ 500.



2 common questions we get asked:

Got Plates sent a postcard but I took a class last year what's happening?
The dealer list is broken into 12 months the class is required every 24 months. We have no way of telling who needs the certificate in which year. We send out reminders based on the month that your renewal is due. To see which year you need to take the course please look at your renewal notice from DMV near the bottom in bold it will say:

RENEWAL DOCUMENT(S) REQUIRED
The original Continuing Education Certificate of Completion or Exemption Certificate
>> SEE EXAMPLE


Do I still have to take your course if I have a whole sale license?
Wholesale Dealers with sales of less than 50 cars per year may file an exemption.
Click here for exemption form.

Otherwise, yes you need to take the course every other year. Remember you have
many choices on how to take your course with TriStar Motors LLC.
>> SEE CLASS CHOICES

Still have Questions?
Email us at: admin@gotplates.com
Call us at: 800.901.5950